FAQ

We understand you may have a lot more questions regarding Saviour, how customisation and root cause-focused Herbal works, and how it can benefit you. That is why we have made things easier for you. Here are a set of questions. Type your related concern in the search box below and see how we can help you..

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

How to Order

Saviour is an online only brand available on our official site www.saviourcosmetic.com;

Thank you for choosing Saviour products. You can now buy our products by following the below mentioned steps:

1/ Get free Hair analysis by taking the saviour Hair test quiz.

2/ Know your hair problem.

3/ Order your Saviour products.

4/ Get your products delivered at your doorstep.

We at Saviour love to help you with healthy hair. However, if our saviour products are not meeting your expectations, we will, within 30 days of receiving your order, give you 100% of your money back.

Note: Only if You have use properly.

We believe in the satisfaction of our users. However, in the interest of fairness, Saviour Fair Use Policy applies that except in the case of trial plan, any refund claimed after 30 days will be made available only for remaining plan duration. Products used in the first month will not be refunded in such a case.

You can WhatsApp us at +91 8454022151 or helpsaviourcosmetics@gmail.com if you do not receive your order within 6-7 working days.

Saviour cosmetic is available across India and is home delivered for free.

Once the product is dispatched, a tracking link is sent to your registered email id. You can track your order by clicking on the link. Generally, our delivery executive delivers your products within 6-7 working days.

Hair Product Question

Saviour Oil

Take 5-15ml of oil (depending on hair length) and apply all over the scalp Gently massage for 5-10 minutes Leave on for at least one hour before washing with Saviour Shampoo.

Saviour Shampoo

Apply shampoo to wet hair. Gently massage into a rich lather from scalp to ends Gently massage into a rich lather from scalp to ends. Rinse with water. Repeat if desired.

Saviour Serum

Take 3-5 ml of serum with the dropper and apply all over the scalp. Gently massage for 5 minutes Use at least 2 hours before going to bed. Leave overnight Use every alternate day Take 3-5 ml of serum with the dropper and apply all over the scalp. Gently massage for 5 minutes. Use at least 2 hours before going to bed. Leave overnight. Use every alternate day.

You can plan your weekly Saviour Hair Care Regimen as following:
Monday : Massage your scalp and hair with the Anti-Hair Fall Oil.
Tuesday(Morning): Wash your hair with the Anti-Hair Fall Shampoo & finish off
Tuesday(Night) : Apply the Hair Regrowth Serum to your roots at least 2 hours before you sleep
Thursday : Apply the Anti-Hair Fall Oil.
Friday (Morning): Wash your hair with the Anti-Hair Fall Shampoo.
Friday (Night): Apply the Hair Regrowth Serum.
Saturday: Apply the Anti-Hair Fall Oil.
Sunday (Morning): Wash your hair with the Anti-Hair Fall Shampoo.
Sunday (Night): Apply the Hair Regrowth Serum.

No, we do not recommend the usage of Saviour products by pregnant women, nursing and women expecting pregnancy. Also, women on contraceptive pills should not take Saviour products.

Saviour products are Customised based on your hair analysis. Hence, the possibility of having an adverse-effect are rare. Our products use natural ingredients that further reduce the risk of any side-effects. However, some people can be allergic to natural products. If any irritation occurs, please discontinue the usage and get in touch with us.

Unlike other brands that give generic solutions, We offers Your hair solutions. We customise the products according to your problem specific hair concerns..

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